Make Sure Your Calls Get Answered
Protect your dealership’s caller identity before customers see Spam Risk, Scam Likely or Fraud Alert.
Your team is making the calls – but if your dealership’s number is flagged as spam, customers may never answer. Trying to manage caller reputation yourself is expensive and nearly impossible. It requires testing numbers across multiple carriers, monitoring spam labels constantly, replacing numbers, and repeating the process again and again.
DEALER IDENTITY DOES IT FOR YOU
We register, monitor, and remediate your dealership phone numbers so your calls are recognized as legitimate and actually get answered.
30-43% of dealership numbers may be labeled as spam, and even after registration some still require ongoing remediation.
What is Call Confidence?
Call Confidence means your dealership’s calls are:
- Recognized as legitimate
- Not labeled as spam
- Trusted by customers
- Answered consistently
Nick Parlapiano | Murgado Auto Group
THE PROBLEM
When your number is mislabeled, the conversation never starts.
Customers ignore them, decline them, or never even see them. That means missed service appointments, missed sales opportunities, and lost conversations before your team even has a chance to connect. 30-43% of dealership numbers may be labeled as spam.
Built for dealerships. Managed for you.
You could try to manage caller reputation yourself, but that means:
- Testing your numbers across multiple carriers
- Constantly monitoring for spam labels
- Identifying reputation changes in real time
- Replacing numbers when they get flagged then testing everything again — over and over
OUR GIFT TO YOU
FREE EDUCATIONAL DOWNLOAD
Learn why your calls show up as SPAM and how to fix it!
OUR GIFT TO YOU
FREE EDUCATIONAL DOWNLOAD
Learn why your calls show up as SPAM and how to fix it!
Why One-Time Registration Is Not Enough
Spam labels don’t stay gone.
Most dealers think registering their numbers once solves the problem.
Carrier algorithms change.
Reputation changes. Labels return.
Dealer Identity is built for ongoing protection, not just a one-time submission. Unlike free registry-only options, it provides weekly monitoring, active remediation, and continuous management to help ensure your numbers stay trusted, and your calls keep getting answered.
WHAT Dealer identity does
One platform for visibility, control, and remediation.
Dealer Identity helps protect the delivery of dealer communications by giving you:
Caller
Registration
We help validate and register your dealership identity for customer communications.
Weekly Reputation Monitoring
We monitor your numbers across major carriers, so you know when reputation changes.
Active
Remediation
If a number is flagged, Dealer Identity works to resolve the issue and restore call trust.
Ongoing
Management
Add, edit, or remove numbers as your dealership changes.
Why Dealerships Need This
The true cost of unanswered calls adds up fast.
Every time a customer ignores a dealership call because of a spam label, your team loses a chance to connect.
Dealer Identity helps reduce the risk of:
- lower contact rates
- missed appointments
- lost sales opportunities
- wasted marketing and lead spend
- poor customer experience
HOW IT WORKS
Getting started is easier than you think.
STEP 1
Share your dealership phone numbers and registration details.
STEP 2
Dealer Identity handles setup, registration, and portal configuration.
STEP 3
We monitor your reputation, flag issues, and remediate when needed.
Get Your Call Confidence Back
Protect your caller identity.
Protect your contact rate.
Make sure your calls get answered.