Learn why your dealership’s calls get labeled as spam and how to prevent it. Discover key insights into carrier algorithms and call patterns in this blog!
Dealer Identity revolutionizes auto dealer communication, combating spam labeling for meaningful connections and increased customer engagement.
If you encounter spam labels on your phone calls that shouldn’t be there, they’re likely tarnishing your dealership’s reputation. Your first question would be: How do I fix this? You’re likely not used to dealing with mislabeled phone calls, and you’re likely unaware that they could be blocked altogether.
Think you’re safe because you don’t cold-call? Think again…
Are your customers not answering your calls? Read on to learn how spam labels are hurting your dealership.
Cracking down on Auto Warranty Scams to return trust to legal calls. When talking about the typical robocall or spam call that people get daily, it’s easy to recall those phony calls about your car’s extended warranty.
All-in-one solution labels, manages and protects registered outbound phone numbers for up to a 15 percent increase in customer contact rates.
Within your dealership, missed calls not only mean lost time for your agents, it also is a lost investment on inbound leads. Most dealerships spend at least $100/lead, not reaching even 10% that you otherwise could reach is a huge missed opportunity.
Potential Spam. Fraud. Scam Likely. If you’re a dealership making outbound calls, these are the possible labels displayed when your customer or potential customer’s phone rings. With new technologies in place across the wireless carrier network to protect consumers from unwanted communications like spam calls and robocalls, automotive dealerships across the country are at risk of poor customer experiences via phone and decreased conversion rates.
